well done Mazda Aberdeen

Details of Trusted and Recommended garages in the North of Scotland.

well done Mazda Aberdeen

Postby The Pram » Fri Apr 21, 2006 11:11 am

Just been to the garage in Aberdeen, and without any hesitation, Charlie the service chap gave me a brand new set of Arctic floor mats, fixed the fuel lid thing which was sticking and promised to give me a new set of allows in the summer once they corrode a bit more.

Its not often we get to priase the dealers but I was more than happy today. :lol:

I also had a test drive of the Mk3 and it was GREAT! Now, I am not wishing the life away of Big Elc, BUT, I am saving already :lol:

Lorraine
Once the Sheriff, always the Sheriff.

Boorachie of Teuchters.
(reccying is for losers, mind yer smalls)

Supporting member of PHD motor tractors association.

2005 1.8 Arctic edition
2013 2.0 Sport Graphite No177
2015 1.6 Sport Nav
The Pram
User avatar
 
Posts: 2312
Joined: Wed Aug 10, 2005 10:59 pm
Location: Aberdeen

Postby graeme » Fri Apr 21, 2006 4:10 pm

It's good to see good news about dealers for once!
graeme
User avatar
 
Posts: 1572
Joined: Thu Jun 24, 2004 5:58 pm
Location: Edinburgh

Postby Danny » Sat Apr 22, 2006 7:11 pm

An honest, friendly and trustworthy dealership - we should have it stuffed!

Isn't Mazda Aberdeen part of the notorious Arnold Clark Group?
2004 1.8i Sport - Strato Blue Mica
Danny
User avatar
 
Posts: 166
Joined: Wed Jul 13, 2005 8:25 am
Location: Ross & Cromarty

Postby The Pram » Sat Apr 22, 2006 7:18 pm

yes they are and I guess most dealers are up to some scam or other but I think it depends on the individual staff in the shop that make the difference.

Having been to many dealers, I must say that I have experienced quite a lot of bad practice - for example - telling me that the service on my diesel car included points and plugs :!: but so far Mazda at Arnold Clark have been pretty good to me.

Lets hope that it continues.

Lorraine
Once the Sheriff, always the Sheriff.

Boorachie of Teuchters.
(reccying is for losers, mind yer smalls)

Supporting member of PHD motor tractors association.

2005 1.8 Arctic edition
2013 2.0 Sport Graphite No177
2015 1.6 Sport Nav
The Pram
User avatar
 
Posts: 2312
Joined: Wed Aug 10, 2005 10:59 pm
Location: Aberdeen

Postby Danny » Sat Apr 22, 2006 7:27 pm

A good way to make them look after you is to keep them thinking you're in the market for a Mark 3. There's nothing like repeat business to hold their interest. My local dealership is convinced I'm about to place an order for a new RX8 (I'm not).
2004 1.8i Sport - Strato Blue Mica
Danny
User avatar
 
Posts: 166
Joined: Wed Jul 13, 2005 8:25 am
Location: Ross & Cromarty

Postby The Pram » Sat Apr 22, 2006 7:33 pm

Glad I get some things right then because I test drove the Mk3 and told the chap that I would be back for the Mk3 at some time in the future.

It maybe helps being in the club too because when I asked him what corroded alloys looked like he said that my wheels dont corrode. As soon as I mentioned that someone in the club said that the alloys bubble and pointed out a tiny bit, along came the offer of a complete new set., no problem.

Lorraine
Once the Sheriff, always the Sheriff.

Boorachie of Teuchters.
(reccying is for losers, mind yer smalls)

Supporting member of PHD motor tractors association.

2005 1.8 Arctic edition
2013 2.0 Sport Graphite No177
2015 1.6 Sport Nav
The Pram
User avatar
 
Posts: 2312
Joined: Wed Aug 10, 2005 10:59 pm
Location: Aberdeen

Postby Danny » Sat Apr 22, 2006 7:43 pm

Bit alarming the dealership told you the wheels "don't corrode". This is a very well known Mazda problem. My 5 was originally "sourced" from Mazda Aberdeen and came with one of the wheels damaged (kerbed by the delivery driver, presumably). By the time I noticed it, I couldn't prove I hadn't done it. However, within a year the wheels were showing significant signs of corrosion and all four were all replaced at 18 months. The car is now nearly two years old and the replacement set are also beginning to show corrosion, so I'll be after a third set before the warranty runs out. From a conversation I had last Sunday at Lochcarron, it seems Mark 3 wheels could have the same problem!

Good luck at Knockhill!
2004 1.8i Sport - Strato Blue Mica
Danny
User avatar
 
Posts: 166
Joined: Wed Jul 13, 2005 8:25 am
Location: Ross & Cromarty

Postby The Pram » Sat Apr 22, 2006 7:50 pm

Cheers Danny. I hope tyo get there eventually.

I also think that a lot of garage staff think that they can waffle us girlies. I try to sound informed about stuff but when it suits me I change tack to get things done - pretending I didnt know how to change my washer jets to chrome ones for example :wink: and the chap did it for me :lol:

Oh the joys of owning a car, eh?

Lorraine
Once the Sheriff, always the Sheriff.

Boorachie of Teuchters.
(reccying is for losers, mind yer smalls)

Supporting member of PHD motor tractors association.

2005 1.8 Arctic edition
2013 2.0 Sport Graphite No177
2015 1.6 Sport Nav
The Pram
User avatar
 
Posts: 2312
Joined: Wed Aug 10, 2005 10:59 pm
Location: Aberdeen

Postby DouglasH » Sat Apr 22, 2006 8:32 pm

Lorraine...this has me wondering now, are you really a secret racing driver with loads of track experience and your gonna blow us all away at Knockhill (if you can make it) :lol:
DouglasH
User avatar
 
Posts: 2156
Joined: Wed Jun 23, 2004 3:36 pm
Location: Glasgow

Postby The Pram » Sat Apr 22, 2006 9:26 pm

Douglas, trust me on this one - I will be useless :oops:

There is a vast difference between escorting wide/heavy/abnormal loads and driving at speed and I have only been trained for the first.

Mind you, I did beat the boys by being the first one to pass the test 8) 8)

really looking forward to getting advice from the experts and seeing how you guys do it.

I am off to the shop for my racing overalls and helmet, knee and elbow pads :!: :!:

Lorraine
Once the Sheriff, always the Sheriff.

Boorachie of Teuchters.
(reccying is for losers, mind yer smalls)

Supporting member of PHD motor tractors association.

2005 1.8 Arctic edition
2013 2.0 Sport Graphite No177
2015 1.6 Sport Nav
The Pram
User avatar
 
Posts: 2312
Joined: Wed Aug 10, 2005 10:59 pm
Location: Aberdeen

Postby davies silver bullet » Sun Apr 23, 2006 6:17 pm

i run the workshops in a large multi franchise dealership for arnold clark and it aint an easy job. 99.9% of customers come through the door with the attitude that you dont care and you dont want to help them. this isnt true at all. and as for warranty repairs ie. wheels. if its something that is covered then any dealer will repair or replace faulty parts as its not us that pay for them, we actually make money from it. plus the other factor which makes it hard to keep customers happy is the fact that your only as good as the people that work for you. like any job you get good workers and bad. just really hard to keep the good ones.
dealers arent out to get you. they want your money yes, but they want to see you again. its the back street garages that mess about with things they shouldnt and then tell you to take it to dealer that worry me. ive seen a few horror stories.
davies silver bullet
 
Posts: 29
Joined: Mon Jul 05, 2004 11:00 pm
Location: East kilbride

Postby stevieg » Mon Apr 24, 2006 10:12 am

I can only agree with Lorraine, Arnold Clark Mazda have been superb to me, despite my car now bearing little resemblance to the one I bought they are very helpful at tracking down parts, always giving me a discount and not always charging for little jobs. Big thanks to George (Parts Manager), Charlie (Workshop Manager) and Dick (Chief Mechanic). :D :D
MK2.5 S-VT Supreme (Midnight) Blue Mica
stevieg
 
Posts: 253
Joined: Sat Oct 16, 2004 1:45 pm
Location: Aberdeen

Postby pantsmachine » Sat May 27, 2006 4:49 pm

Hi,

Are Mazda Abz the people to go to for a full geometry check/adjustment or are there others? Oh yeah, Hi 1st post! Also same question for a full set of goodyear F1's. Ta.
pantsmachine
 
Posts: 66
Joined: Sat May 27, 2006 4:41 pm
Location: N.E Scot

Postby rockdoc » Sat May 27, 2006 8:37 pm

Got my 4 wheel alignment done at Dreadnoght(TVR) in Callander, couldnt find anyone(not that i would trust anyway) to do it in Aberdeen.
Image
PROJECT DR EVIL- OLD MODEL-NEW PARTS
Trackdog school of driving attendee! deer attack survivee
http://www.mx5nutz.com/forum/index.php? ... =tis+begun
rockdoc
 
Posts: 1724
Joined: Sun Nov 07, 2004 10:55 pm
Location: aberdeen

Postby pantsmachine » Sun May 28, 2006 7:24 am

Woohoo, an answer!!!

Were they alright with you waiting while they did it? Do you rate them highly, Did you feel a difference afterwards? I take it they supply/fit tyres as well? How much was the check/adjustment and finally do you have a number for them?

Thanks very much, feel free to answer all,some or none of the above! I take it you are a geoligist?
pantsmachine
 
Posts: 66
Joined: Sat May 27, 2006 4:41 pm
Location: N.E Scot

Postby rockdoc » Sun May 28, 2006 8:41 am

Yep they did a good job, whilst i waited (bout 45mins), very professional outfit,felt a bit of a difference -just that the whole suspension had been out and rebuilt prior to getting the alignment re-done (oh you might as well change out all the alignment bolts at same time).- but yeah the car handles great when its done.
Dont know if they supply/fit tyres - but would be surprised if they didnt
Cost me ?57 if i remember correctly.
Tel - 01877 331099

Not exactly a geologist -but involved with geology diggin deep holes in ground

:D
Image
PROJECT DR EVIL- OLD MODEL-NEW PARTS
Trackdog school of driving attendee! deer attack survivee
http://www.mx5nutz.com/forum/index.php? ... =tis+begun
rockdoc
 
Posts: 1724
Joined: Sun Nov 07, 2004 10:55 pm
Location: aberdeen

Postby pantsmachine » Sun May 28, 2006 9:31 am

Cheers mate, i'll give them a phone when i get back next month. Damn good excuse for a run i think!
pantsmachine
 
Posts: 66
Joined: Sat May 27, 2006 4:41 pm
Location: N.E Scot

Postby rockdoc » Sun May 28, 2006 10:21 am

Damn good excuse for a run i think!
Especially from Dunblane- Callander :wink:
Image
PROJECT DR EVIL- OLD MODEL-NEW PARTS
Trackdog school of driving attendee! deer attack survivee
http://www.mx5nutz.com/forum/index.php? ... =tis+begun
rockdoc
 
Posts: 1724
Joined: Sun Nov 07, 2004 10:55 pm
Location: aberdeen

Re: well done Mazda Aberdeen

Postby Colin » Fri Dec 27, 2013 6:29 pm

Anyone know why this thread keeps being displayed as having unread posts when it doesn't?!
Cheers
Colin
Image
Maturity is greatly overrated
Colin
User avatar
OC Member
Colin Stuart
 
Posts: 1197
Joined: Fri Jun 25, 2004 6:46 pm
Location: Dundee

Next

Return to North Scotland Garages

Who is online

Users browsing this forum: No registered users and 1 guest